Our commitment to protecting your personal information

1 What information is collected

Some personal information is collected on the 1xbdt platform in order to provide you with our services. The information collected falls into two main categories — information you provide directly, and information collected automatically while you use the platform.

a) Information you provide directly

• Name, mobile number, and email address (at the time of account registration)
• Date of birth (for age verification — to confirm you are at least 21 years old)
• Payment-related information such as your bKash, Nagad, or Rocket mobile number
• National ID card or passport details for identity verification
• Messages and information provided when contacting customer support

b) Information collected automatically

• Device information: IP address, browser type, operating system
• Log information: login time, session duration, activity history on the platform
• Usage data collected through cookies and similar tracking technologies
• Transaction history — records related to deposits, withdrawals, and gaming activity

c) Information received from third parties

In some cases, we may receive information from authorised third-party verification services for the purpose of identity verification or fraud prevention. Applicable laws are followed in such cases, and user consent is ensured.

2 The purpose of using your information

1xbdt uses your information only for the specific purposes listed below. Your information is never used for unauthorised purposes.

3 Information storage and security

1xbdt has put in place industry-standard technical and organisational measures to ensure the security of your personal information.

Technical security measures

• SSL (Secure Sockets Layer) encryption — all data exchanged between your browser and our servers is encrypted
• All payment-related information is protected using the TLS protocol
• Information is stored in encrypted form in secure data centres
• Regular security audits and vulnerability assessments are carried out
• Access controls — only authorised staff can access specific information

Data retention period

Your information is kept only for as long as necessary. All information is retained while your account is active. After an account is closed, some information may be retained for a set period due to legal obligations and security-related reasons, after which it is securely deleted or anonymised.

4 Policy on sharing information

1xbdt does not sell your personal information to third parties for commercial purposes. Some information may be shared in the limited circumstances described below.

a) Service provider partners

Only the necessary information is shared with payment processors (bKash, Nagad, Rocket), identity verification providers, and technology service providers. These partners are contractually bound to maintain our privacy standards.

b) Legal requirements

Information may be disclosed in response to a court order, a lawful request from a law enforcement agency, or applicable legal obligations. Only the minimum information legally required will be provided in such cases.

c) Fraud prevention and security

Relevant information may be shared with the appropriate authorities in cases of illegal activity, fraud, or a security breach on the platform.

d) Business transfers

In the event of a merger, acquisition, or business restructuring, user information may be transferred. In such cases, the same level of protection described in this policy will be maintained, and users will be notified in advance.

5 Cookies and tracking technologies

The 1xbdt platform uses cookies and similar technologies to help improve your browsing experience.

Types of cookies

• Essential cookies: Required for the platform's core functionality — login sessions, security verification, and so on
• Functional cookies: Used to remember your preferences and settings — language preference, display settings
• Analytics cookies: Used to understand how the platform is used and to improve the service

You can manage cookies by changing your browser settings. However, disabling essential cookies may affect some of the platform's functionality.

6 Your rights

As a user of the 1xbdt platform, you have the following rights over your personal information. Contact the support team to exercise these rights.

Right to access information

You have the right to know what information we have collected about you. A summary of the collected information will be provided upon request.

Right to correct information

You have the right to request corrections to any inaccurate or incomplete information in your profile.

Right to delete information

In certain circumstances, you have the right to request that your information be deleted. However, we may be required to retain some information due to legal obligations.

Right to object to processing

You can object to the use of your information for marketing communications and withdraw your consent at any time.

Right to data portability

You have the right to request your personal information in a structured, machine-readable format.

7 Protection of minors

1xbdt services are for users aged 21 and above only. We do not knowingly collect information from minors. An age verification process is followed at the time of registration.

If we become aware that information has been collected from a person under the age of 21, that information will be deleted immediately and the associated account will be closed. Please notify our support team if you become aware of such a situation.

8 International data transfers

1xbdt's servers and some service provider partners may be located outside Bangladesh. In such cases, your information may be transferred internationally.

For any international data transfer, it is ensured that an equivalent level of data protection exists in the destination country or with the receiving organisation. SSL encryption and other security protocols remain active during the transfer.

9 Responsibility regarding third-party links

The 1xbdt platform does not contain links to any external third-party websites. However, game software providers (such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi) may have their own privacy policies. As their technology is integrated within the platform, we are not responsible for their data management practices.

It is recommended that you read the relevant provider's terms and conditions before using any game or service.

10 Policy changes and updates

1xbdt reserves the right to change or update this privacy policy from time to time. If there are any significant changes to the policy:

• The "Last updated" date at the top of the page will be changed
• Registered users may be notified by email
• A notice may be displayed on the platform

Continued use of the platform after an update will be taken as your agreement to the new policy. It is therefore recommended that you visit this page regularly.

11 Connection to responsible gaming

Protecting your information on 1xbdt is directly connected to ensuring responsible gaming. By analysing data related to your gaming behaviour, we can identify potentially problematic gaming patterns and provide the necessary support.

Information collected for this purpose is used solely for your protection and is not shared with third parties. To learn more about responsible gaming, visit our Responsible Gaming page.